On-Call Scheduling Coordinator Job Opening

  • Part Time
  • Erie, PA
  • Posted 1 month ago

CareGivers Home Care

Making home care a real comfort...


Work for a company that feels like family! CareGivers is a licensed home care agency with 12 branches in Upstate New York and Western Pennsylvania. We have been providing quality, compassionate home care for over 50 years, and we are always looking for positive and skilled professionals to join our growing team.

Job Opening: On-Call Scheduling Coordinator
Branch: Erie, PA
Status: Part Time, $145 per week worked
To Work:  Every other week:  on call all weekend, and 4:30pm to 8:30am during the week
(phone typically does not ring between 11pm and 6am)

The majority of the time this is a work from home job – but the on-call coordinator will need to report to the office about once a week when on-call (details below) so they will need to live within a reasonable driving distance of the Erie, PA office. 

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DUTIES:  The primary responsibility of this position is to maintain the continuity of CareGivers services during non-business office hours.  Receives inquiry/referral telephone calls from referral sources/potential clients, explains CareGivers features and benefits as they relate to client needs, provides general information about service delivery, cost and payment arrangements.  Schedules and/or reschedules cases, and expedites problems incurred by employees and clients, notifying the designated supervisor as necessary.

The On-call Coordinator works at home and maintains a daily Telephone Log of all coordinating activities and time worked. To keep current on daily changes, the On-call Coordinator “takes report” twice daily by telephone with a Service Coordinator in the office, and will be required to bring on-call logs to the office once a week. To keep abreast of general operating practices and procedures, the On-call Coordinator may also be asked to attend service office staff meetings.  A company cell phone will be provided.


We’re Looking For:
– An excellent multi-tasker who is organized & dependable, with top-notch problem solving and communication skills.
– A team player with strong detail retention abilities, who takes pride in a job well done.
– Customer service or health care experience strongly preferred.
– High school diploma required.

EOE/AA Disability/Veteran

Submit An Employment Inquiry

Tel: (814) 838-8696
Fax: (814) 835-2003

Job CategoryCoordinator Jobs

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